July 1, 2020

leaderfloors.co.uk

Leaderfloors
About
Quality Flooring - Wood, Laminate, Vinyl & Underlays | Leader Floors
67%
8%
4%
5%
16%
leaderfloors.co.uk
4 Stars Average - Pretty Good
(680 Reviews)
July 01, 2020
"Received my flooring yesterday arrived…"
Received my flooring yesterday arrived the exact day you said,flooring is fab Thankyou
Unverified
July 01, 2020
"I'm glad I didn't read the reviews…"
I'm glad I didn't read the reviews before hand as I would never have placed an order. My experience has been brilliant. Although the first suggested order date was not confirmed, I emailed and It was instantly confirmed. The delivery driver was great and the quality was far greater than expected. The carpenter that fitted the floor said it was difficult at times but agreed the quality read more...
Unverified
July 01, 2020
"Don't Trust this Company!"
I would not recommend this company to anyone. I order some flooring and didn't realise the delivery cost until the order went through. I emailed straight away and asked to cancel my order which they agreed to. This was approximately 4 weeks ago and I am still waiting on my refund via paypal. Despite my requests, I have no reply to my refund emails. So this company has pocketed £73.20 of read more...
Unverified
July 01, 2020
"Avoid at all costs"
Avoid at all costs. Really poor service. Poor communication and false information on their website. Ordered laminate flooring over two weeks ago, stated as in stock and available to deliver within 24 hours. Two weeks later we are still waiting. We currently have no kitchen and unsure how long it is until we receive our almost £400 order. Kitchen installation has had to be cancelled. I will be co read more...
Unverified
July 01, 2020
"Excellent service"
Excellent service, arrived very quickly. We've not yet layed the flooring but very happy with the quality. Would definitely recommend Leader Floors to Friends/Family.
Unverified
July 01, 2020
"Took 5 weeks to deliver samples"
Took 5 weeks to deliver samples. And even then only 2 of 3 were available. Not happy. Appreciate the current circumstances but 5 weeks to deliver samples is bad in any scenario.
Unverified
July 01, 2020
"Amazone Kronotex Laminate Flooring"
Great,,Delivered when stated, best price, good communication. would use again and recommend Very Happy.
Unverified
June 30, 2020
"The 12mm Oak laminate is good quality…"
The 12mm Oak laminate is good quality and looks good laid on the 5mm Supergold underlay however the 2-day delivery promised on your website is lies. It was finally delivered 8 days later despite being in stock. IF YOU NEED A REASONABLE DELIVERY TIME BUY ELSEWHERE!! John Wright
Unverified
June 30, 2020
"Sample"
Thank you for the quick delivery even in lockdown the sample is big enough for me to decide to buy or not.
Unverified
June 30, 2020
"Excellent customer services in…"
Excellent customer services in difficult we are all facing with COVID 19 emergency. Kept up to date with delivery ad well. Thank you.
Unverified
June 30, 2020
"Disappointed with quality"
Unverified
June 30, 2020
"Terrible customer service, haven't got a clue"
Absolutely useless hasn't a clue about what they're actually selling. waited over an hour to try and get hold of someone to help choose some flooring. Once I finally got hold of someone it was like as if they've never worked with flooring in their life and wasn't interested in helping. Because apparently dark Gray is to unique for them to help with and I should just endlessly k read more...
Unverified
June 30, 2020
"Poor customer service/communication"
Poor customer service, ordered and paid for samples 14 May 20, chased a couple of times, had a couple of emails saying not all samples were in stock did I want what they had with others to follow, I agreed. Absolutely appreciate COVID situation but that is no excuse for bad communication and no customer engagement - this is the time businesses have to step up and shine, so they win the sale not a read more...
Unverified
June 30, 2020
"Quality floor boards ."
Quality floor boards a bit harder to join than the last flooring we had and one or two of the boards are slightly curved ,you will only see it when you try to join them together but overall a really nice looking finish.
Unverified
June 30, 2020
"Excellent customer service!"
Excellent customer service! Excellent delivery service!
Unverified
June 29, 2020
"Excellent service and delivery"
Excellent service and delivery. Quality product. Very happy. Thanks
Unverified
June 29, 2020
"Perfect would buy again good price good…perfect"
Perfect would buy again good price good quality
Unverified
June 29, 2020
"Laminate flooring"
The flooring I ordered is even better than I thought it would be. The quality of the material is so good !! Really happy with the products standard and they were really helpful with any questions I had . Defiantly will be buying from here again 😊
Unverified
June 28, 2020
"Hallway flooring"
Ordered mosaic laminate flooring on next day delivery. Turned up on time and driver was polite and helpful. Flooring looks fantastic and we are really pleased with result. David was also really helpful on the chat function which I used out of hours: prompt responses received.
Unverified
June 27, 2020
"Great service!"
Very pleased with the service I received from Leader Floors.... the flooring arrived promptly in great condition and looks amazing! I will be re-ordering again very soon!
Unverified
June 27, 2020
"Looked online for day's fir mosaic…"
Looked online for day's fir mosaic flooring rhen heypresto!👌👍 a add fir thus comoant came up recommending mosaic flooring and it was just what we wanted fir our morrocan themed summerhouse. It looks fantastic and fitting is simple just clicks together. But dont make my mistake and try matching the pattern like a jig saw hours later i realised it has numbers on the bac read more...
Unverified
June 27, 2020
"Waste of time and money"
Have been told the day of the supposed delivery that the floor was discontinued and that they were not aware of it sooner!? In the meantime I had bought and installed matching tiles in a new bathroom and also booked a plumber which I will have to postponed. Since, the floor still appears on their website as " Item in Stock Next-day delivery available". Not happy. Also, as nobody read more...
Unverified
June 27, 2020
"Feeling very disheartened"
Feeling very disheartened. Extremely poor communication. I have initiated contact throughout and still await an actual delivery date .
Unverified
June 26, 2020
"Very good"
Very good service
Unverified
June 26, 2020
"Order didn't arrive when they said it…"
Order didn't arrive when they said it would even thou I paid £30 delivery so I cancelled my order because I wasn't impressed with there communication so asked for a refund and I am still waiting now almost 1.5 months later every time I email them nothing so avoid at all cost people
Unverified
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